Course Access & Delivery Policy

    • All enrolled students will get lifetime or time-limited access (as mentioned) to their course materials.
    • Courses are delivered via Google Drive, private Telegram groups, or LMS platforms.
  • Content must not be shared publicly or sold.

Refund & Cancellation Policy

  • Once enrolled, fees are non-refundable except in case of duplicate payment or technical error.
  • Students are advised to read the full course description before purchasing.
  • For any issues, contact support within 48 hours of payment.

Course Validity Policy

  • Some courses come with lifetime access, while others may be valid for 3/6/12 months — as clearly stated.
  • NovaSkill reserves the right to update or remove outdated content.

Privacy Policy

  • Your personal details (email, number, etc.) will only be used for learning communication.
  • We never sell or share your data with third parties.

Code of Conduct

  • Respect instructors, admins, and fellow learners.
  • No hate speech, abuse, or spam in any community group.
  • Violators will be removed without refund.

Certification Policy

  • Students will receive a certificate after completing 100% of the course and submitting required assessments (if applicable).
  • Certificates will be sent via email or available for download.

Support Policy

Job Guarantee Policy

At NovaSkill Academy, we are committed to your growth and career success.
That’s why we proudly offer a 100% Job Guarantee Program on select premium courses — designed to not just teach you, but to help you earn with your skills.

✅ What Does “100% Job Guarantee” Mean?
If you complete all course requirements and still do not secure a job within 90 days of course completion, you will be eligible to receive 50% refund of the total course fee — no questions asked.

📌 Job Guarantee Terms & Conditions:

To qualify for the 100% Job Guarantee and refund policy, the following conditions must be met:

  1. ✅ Course Completion
  • Student must complete 100% of the course content.
  • Attend all mandatory live sessions or complete assignments (if applicable).
  1. ✅ Assessment & Project Submission
  • All required quizzes, projects, and final assessments must be submitted and passed.
  • Students must build a resume/portfolio based on the course learnings.
  1. ✅ Job Support Participation
  • Student must participate in all job support activities provided by NovaSkill (resume building, mock interviews, application process).
  • Apply to minimum 20 relevant job roles through portals, networks, or leads provided by NovaSkill.
  1. ✅ Timeframe
  • The job guarantee is valid for 90 days after course completion.
  • If a job is not secured in this period despite fulfilling all criteria, 50% of the course fee will be refunded within 15 days of verification.
  1. ❌ Disqualification
  • Failure to complete course tasks, assessments, or job application process will void job guarantee.
  • Refunds will not apply to students who drop out, are inactive, or misuse the policy.

📝 Important Notes:

  • Job guarantee is applicable only on select certified courses marked under this policy.
  • We provide career support, interview preparation, and job referrals but final hiring decisions are made by employers.
  • We help you gain real-world skills to become job-ready, but your active participation is essential for success.

🎯 Our Promise:
“We teach. We guide. We support. And if we fall short, we take responsibility — with a 50% refund to honor your trust.”

Additional Student Policies – NovaSkill Academy

Attendance Policy

  • Students must maintain a minimum of 90% attendance in live classes, sessions, or webinars (if part of the course).
  • Attendance will be tracked through:
    • Login time
    • Session participation
    • Completion of assigned tasks
  • Consistent absenteeism without approval may lead to disqualification from certification and job guarantee benefits.

Assignment & Project Submission Policy

  • All course assignments, quizzes, and projects must be submitted within the specified deadline.
  • Delayed submissions without prior approval may impact:
    • Certification eligibility
    • Access to placement support
    • Refund policy claims (for Job Guarantee courses)

Intellectual Honesty & Academic Integrity

  • All work submitted must be original, and plagiarism of any kind is strictly prohibited.
  • Use of AI tools, internet content, or other assistance must be acknowledged clearly where allowed.
  • Any form of dishonesty (e.g., copying assignments, cheating during tests) may result in:
    • Disqualification from the course
    • Revocation of certificate
    • Removal from job guarantee benefits

Technical Requirements

To participate effectively in online learning, students are responsible for having access to:

  • A working laptop or desktop with stable internet (minimum 10 Mbps)
  • Required software (Zoom, Google Meet, Excel, or any other tool as notified)
  • A functional webcam and microphone for live sessions (if applicable)
  • NovaSkill is not responsible for learning delays caused by technical issues on the student’s side

Health & Emergency Policy

  • In the event of a medical or personal emergency, students must inform the NovaSkill team via email or WhatsApp within 48 hours.
  • Proper documentation (doctor’s note or emergency proof) may be required to:
    • Get assignment deadline extensions
    • Avoid attendance-related penalties
  • Health-related issues will be treated with compassion, and we’ll provide reasonable flexibility as per Indian education fairness standards.

Policy Modification Clause

NovaSkill Academy reserves the right to update, amend, or revise any policy to align with:

  • Government educational regulations
  • Student protection norms under UGC & EdTech compliance
  • Platform or content changes

Students will be informed of any changes via email, website, or Telegram group.

Confirmation

By enrolling in any course offered by NovaSkill Academy, students agree to all terms and conditions outlined in our policies.